Administrator | September 26, 2016

Uniphore

UNIPHORE

Improving customer service through mobile enabled technology.

http://www.uniphore.com/

Incubated Since 2013 Headquarters Chennai, India Sector Other Sub-sector Speech-enabled mobile technology

The Entrepreneur

Ravi Saraogi has a Bachelor of Technology degree in information technology from Jaypee Institute of Information Technology. In the past, he has worked for companies such as TeNet and Mobile Payment Forum of India.

Umesh Sachdev is an alumnus of Jaypee Institute of Information Technology. Prior to Uniphore he has worked for organisations such as IUSSTF and TeNet.

The Challenge

Rural customers lack real-time access to critical information such as commodity pricing, weather reports, local news, entertainment, agro machinery, agro products etc.

The Innovation

Uniphore has introduced an IVR-based speech recognition technology – VoiceNet – that can provide real-time information over mobile phones in 11 different languages. With this product Uniphore has pioneered the development of integrated speech-based applications, catering to leaders in several industries, including banking, financial services, healthcare, agriculture, education and retail.

The Impact

Uniphore has over 15 institutional customers all over India, in sectors such as banking, insurance, financial services, agriculture, contract farming, rural information, etc. Its inclusive technology allows all the players in the market a level playing field and allows every customer the opportunity to access real-time information.

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